GrandReload — Legal Information

Platform Information

GrandReload.com is an online digital retailer operating under the business name GrandReload (“Operator”). All order processing, payment collection, product fulfillment, customer service, and direct sales contracts are handled directly by the Operator.

Technology & Infrastructure Provider

The technical platform, web architecture, and infrastructure underlying GrandReload.com are hosted and supplied by AURORA FX TECHNOLOGY LLP.

  • Entity: AURORA FX TECHNOLOGY LLP

  • Registration No. / UEN: T24LL0524D (ACRA Singapore)

  • Registered Address: 7030 Ang Mo Kio Avenue 5, #08-106, Northstar @ AMK, Singapore 569880

  • Role: Platform technology supply only. Aurora does not sell products, process payments, or enter into contracts with website customers.

Contact Information

Dispute Resolution & Governing Law

Customer transactions and purchase contracts made on GrandReload.com are governed by the laws of the Republic of Indonesia. Order disputes, refunds, and customer support inquiries are handled internally by the Operator in accordance with our Terms and Conditions.

Intellectual Property

All software design, platform code, custom branding, and website materials associated with GrandReload.com are protected under applicable intellectual property laws. Unauthorized scraping, bot access, reproduction, or commercial exploitation of platform assets is strictly prohibited.

Third-Party Trademarks

Game names, publisher logos, and brand trademarks referenced on GrandReload.com (such as Moonton, Garena, Krafton, HoYoverse, Sony, Valve, Google, etc.) belong to their respective owners. GrandReload is an independent retailer and is not affiliated with, endorsed by, or sponsored by these third-party publishers unless explicitly stated.